Research Article

Parental Satisfaction towards Care Given at Neonatal Intensive Care Unit and Associated Factors in Comprehensive and Referral Hospitals of Southern Ethiopia

Table 5

Experience towards health care service and facilities, concerning their neonate at comprehensive and referral hospitals of southern Ethiopia, 2022 ().

VariablesStrongly disagree with (%)Disagree with (%)Uncertain with (%)Agree with (%)Strongly agree with (%)

The child’s room is quiet enough for him/her to rest8 (2.0)35 (8.7)6 (1.5)234 (58.7)118 (29.4)
The caregivers take care of the infant to lay well-cared for bed5 (1.2)19 (4.7)9 (2.2)215 (54.6)153 (38.2)
There is a provision of water and food by the hospital8 (2.0)54 (13.5)15 (3.7)219 (54.6)105 (26.2)
There is the quality of food17 (4.2)81 (20.2)61 (15.2)181 (45.1)61 (15.2)
There is a functional and clean toilet17 (4.2)106 (26.4)28 (7.0)200 (49.9)50 (12.5)
There is ventilation in the room20 (5.0)96 (23.9)23 (5.7)176 (43.9)86 (21.4)
There is adequate treatment8 (2.0)32 (8.0)38 (9.5)229 (57.1)94 (23.4)
There is enough bed in this ward13 (3.2)62 (15.5)60 (15.0)163 (40.6)103 (25.7)
The hospital compound is cleaned5 (1.2)45 (11.2)45 (11.2)241 (60)65 (16.2)
There is an availability of necessary information using direction indicators31 (7.7)93 (23.7)73 (18.2)166 (41.4)38 (9.5)
There is access to ways to present complaints to concerned bodies7 (1.7)65 (16.2)37 (9.2)233 (58.1)59 (14.7)
Accessibility of necessary laboratory investigation3 (0.7)23 (5.7)59 (14.7)224 (55.9)92 (22.9)
Availability of enough chairs in the waiting area14 (3.5)78 (19.5)42 (10.5)202 (50.4)65 (16.2)