Improving Patient Satisfaction and Associated Factors at Outpatient Department in General Hospitals of Central Zone, Tigray, Northern Ethiopia, June 2018-August 2019: Pre- and Postinterventional Study

Table 6

Predicators of patient satisfaction in general hospitals of central zone of Tigray, Northern Ethiopia, 2019.

Variables	Status of satisfaction		COR (95% CI)	AOR (95% CI)	value
	Satisfied	Dissatisfied
Payment status
Pay	76 (58.9%)	53 (41.1%)	0.66 (0.123-0.476)	0.59 (0.109-0.918)	0.045
Free	100 (68.5)	46 (31.5%)
Sex
Male	92 (61.3%)	58 (38.7%)	0.77 (0.485-0.803)	5.8 (1.80-15.15)	0.023
Female	84 (67.2%)	41 (32.8%)
Age category
18-27	41 (70.7%)	17 (29%)	1.034 (1.24-1.98)	1.22 (1.082-14.26)	0.034
28-37	41 (59.4%)	28 (40.6%)	0.628 (1.876-4.761)	2.1 (1.8-18.6)
38-47	49 (64.5%)	27 (35.5%)	0.778 (0.678-0987)	3.04 (2.98-25.87)
48-57	31 (59.6%)	21 (40.4%)	0.633 (0.123-0.347)	5.8 (4.99-16.6)
≥58	14 (70%)	6 (30%)	—	—