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| Macro-categories from topic-guide items | Sub-categories from contents | Codes for the analysis | Quotations from the interviews |
| | | | Time 0 | Times 1 and 2 |
|
| Representation of older people | Physical/cognitive condition | Bad/good | My grandparents ride a bike and play sudoku | Elders are disabled, they are not autonomous because depend on others |
| Behaviour and psychological characteristics | | My grandparents always expect to be right | I realized that there are not only grumpy elders people, but also friendly and nice seniors |
| | | My grandfather has a very rigid mentality | I learnt that we should not misjudge elders |
| Social/economic role | Burden | The “elderly” are a burden for young people who cannot find work | |
| Experience exploitation | / | We should not exclude older people from society but exploit their experience to better face life problems and thus making them feel useful |
| Usefulness | / | “Elderly” are often disregarded as they are deemed useless, but those I met are certainly not useless |
|
| Intergenerational relationship | Kind of relationship | Conflictual | Italy is a country made of “elderly”, and young people have to pay their pensions… | |
| Friendly | / | Friendship between young and older people is possible and it is good |
| What young people can do for older people | Teach ICTs | Young people can teach the technology and the use of social networks | |
| Understanding | / | We can try to be more understanding towards older people, put ourselves in their shoes |
| We can try not to make fun of older people |
| Listening | / | I understood that even small things like listening can help an old person |
| Psychological support | / | We can sustain older people psychologically |
| What older people can do for young people | Tell | They can tell their experiences and their mistakes in life | |
| Read | / | They can read books to us |
| Teach and Mentor | / | They can teach us with their experience to face the difficult choices of life |
| Take care | / | They can cook and tell stories |
| | | | | They can understand us and trust us |
| | | | | They can accept us as we are |
|
| Lesson learnt from | The contact with older people in nursing home | Awareness | Not applicable | I understood that unfortunately many elderly people feel neglected by us |
| An old man was finally moved and this made me realize that we guys did a lot for him |
| Older volunteers’ mentoring | Changes of attitudes towards volunteering | Not applicable | I learnt that I can always find space in the day to help someone, even if I am very busy |
| I would like to volunteer but I would need the help from my parents to do it |
| I would like to come back to older persons and stay longer with them |
|
| | | Appreciation | Not applicable | I do not think I could volunteer with the elderly because I do not have much patience and because sometimes being with the elderly makes me sad. But I really admire people who do it! |
|
| Suggestions for improving the relationship with the youngest | Intergenerational meetings in nursing home | The role of adults | Not applicable | Adults can help the relationship between young and old by taking us from older relatives and making us stay with them a little bit |
| The role of the school authority | Not applicable | The school can incentivize the relationship between us and the elderly by proposing this project to other classes |
| The school should organize meetings with the eldely in thes in nursing home and activities to do together |
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