|
Institution | Units | Existing service | Sample |
Workstation | Supervisor | Operator | Workstation | Supervisor | Operator |
|
King Abdulaziz University (KAU) | (i) Higher administration, including Deanship of Admission and Registration and Deanship of Student Affairs | 301 | | | 14 | | |
(ii) Deanship of Information Technology | 114 | | | 16 | | |
(iii) Deanship of Library Affairs | 73 | | | | | |
(iv) Faculty of Economics and Administration | 96 | | | 9 | | |
(v) Faculty of Sciences | 86 | | | 9 | | |
(vi) Faculty of Engineering | 130 | | | 16 | | |
(vii) Faculty of Medicine and University Hospital | 34 | | | 17 | | |
(viii) Faculty of Arts and Humanities | 81 | | | 14 | | |
(ix) Faculty of Earth Sciences | 63 | | | 5 | | |
(x) Faculty of Environmental Designs | 41 | | | | | |
(xi) Faculty of Marine Sciences | 8 | | | | | |
(xii) Faculty of Meteorology, Environment and Arid Land Agriculture | 16 | | | | | |
Total | 1043 | | | 100 | | |
|
Saudi Airlines Ticket Reservation (SAUDIA) | (i) Central Control for Africa and Europe Flights | 20 | | | 15 | | |
(ii) Central Control for Local and Gulf Flights | 20 | | | 15 | | |
(iii) Central Control for Asia and Middle East Flights | 10 | | | 5 | | |
(iv) Record and Follow-up Department | 20 | | | 10 | | |
(v) Customer Services Department | 165 | | | 55 | | |
Total | 235 | | | 100 | | |
|
Saudi Telecom Company (STC) | (i) English Call Services Department | | 15 | 90 | | 4 | 16 |
(ii) Help Services Department | | 24 | 120 | | 8 | 27 |
(iii) Other Services Department | | 30 | 150 | | 10 | 35 |
Total | | 69 | 360 | | 22 | 78 |
|