Intensity of EFT/PoS (percentage of daily sales through EFT/PoS
1-100
Average value per EFT/PoS transaction (in Euros)
1-100
Average cost per EFT/PoS terminal (in Euros)
1-100
EFT/PoS terminal profitability (average monthly revenue per terminal [in Euros]/average monthly cost per terminal [in Euros])
1-100
Average growth rate (indicator showing monthly increase in transaction ratio)
1-100
Merchant class (based on bank’s merchant type definition, according to merchant activity)
1-100
Collaboration efficiency (index based on merchants calls to bank support center)
1-100
Exclusivity (index based on retailer’s exclusive collaboration; normally a retailer has installed at the same place EFT/PoS terminals from several competing banks)
1-100
Location (Index based on retailer’s distance factors from areas with high traffic)
1-100
Opening hours (index based on retailer’s opening hours)
1-100
Training of employees (index expressing employees’ expertise on EFT/PoS)
1-100
Alternative channels (index expressing usage degree of bank’s alternative payment channels from retailer)
1-100
EFT/PoS: Electronic Fund Transfer at Point Sale. Source: [37].