Research Article
A Chatbot System for Mental Healthcare Based on SAT Counseling Method
Table 3
Stress characteristic check scores before and after using the courses (Chatbot course:
; Web course:
).
| Scale | Chatbot course average ± SD | Web course average ± SD | value1 |
| Self-esteem | | | | Before | 6.93 ± 2.76 | 6.00 ± 3.07 | 0.208 | After | 8.00 ± 2.17 | 6.42 ± 3.50 | value2 | 0.024 | 0.314 | |
| State-trait anxiety inventory (STAI) | | | | Before | 45.33 ± 8.14 | 45.83 ± 12.68 | 0.480 | After | 40.80 ± 8.28 | 40.33 ± 12.81 | value2 | 0.038 | 0.245 | |
| Self-rating depression scale (SDS) | | | | Before | 41.07 ± 9.54 | 47.42 ± 13.27 | 0.106 | After | 37.73 ± 8.14 | 45.33 ± 16.76 | value2 | 0.043 | 0.193 | |
| Health counseling necessity | | | | Before | 7.00 ± 3.74 | 7.92 ± 4.36 | 0.304 | After | 5.80 ± 3.43 | 7.58 ± 4.32 | value2 | 0.192 | 0.856 | |
| Self-repression behavioral trait | | | | Before | 10.40 ± 2.32 | 9.92 ± 3.87 | 0.199 | After | 10.27 ± 2.55 | 8.92 ± 3.87 | value2 | 0.875 | 0.465 | |
| Difficulty in recognizing emotions | | | | Before | 8.60 ± 3.87 | 8.17 ± 4.26 | 0.432 | After | 7.40 ± 3.44 | 8.50 ± 3.99 | value2 | 0.102 | 0.758 | |
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1Mann–Whitney’s U test for difference in score between groups ( ). 2Wilcoxon’s signed-rank test for score change in each group ( ). |