Research Article

A Data-Driven Customer Quality of Experience System for a Cellular Network

Table 5

Performance comparison with random guess model.

ā€‰Score model Random model

True positive2.41
True negative99.86571%99.86565%1.000001
Accuracy99.86582%99.86569%1.000001
Sensitivity0.16208%0.06720%2.41
Specificity99.93286%99.93280%1.000001