Sustainability of the Air Cargo Handling Process in the Context of Safety and Environmental Aspects

Table 2

The importance of Air Cargo Handling Process sustainability components.

Components	Component elements	Importance
Safety	(1) Safety cargo handling staff	(1) Customer confidence	Competitiveness
	(2) Safety customers	(2) Partner confidence
	(3) Safety freight forwarders	(3) process competence
	(4) Safety other process partners	(4) market position
	(5) Safety aircraft
	(6) Safety cargo
	(7) Safety infrastructure
	(8) Safety Air Cargo Handling Process
	(9) Safety airport operations
Environment	(1) Environmental management system	(1) Society confidence	Competitiveness
	(2) Green airport project	(2) Customer confidence
	(3) Environmental costs	(3) Partners confidence
		(4) Cost optimization
Quality	(1) Customer focus	(1) Customer satisfaction	Competitiveness
	(2) Interested parties requirements	(2) Interested parties satisfaction
	(3) Quality principles	(3) Integrated management system
	(4) Quality costs	(4) Cost optimization
	(5) Business excellence	(5) Continuous improvement
		(6) Market position