Research Article
Sustainability of the Air Cargo Handling Process in the Context of Safety and Environmental Aspects
Table 2
The importance of Air Cargo Handling Process sustainability components.
| Components | Component elements | Importance | |
| Safety | (1) Safety cargo handling staff | (1) Customer confidence | Competitiveness | (2) Safety customers | (2) Partner confidence | (3) Safety freight forwarders | (3) process competence | (4) Safety other process partners | (4) market position | (5) Safety aircraft | | (6) Safety cargo | | (7) Safety infrastructure | | (8) Safety Air Cargo Handling Process | | (9) Safety airport operations | |
| Environment | (1) Environmental management system | (1) Society confidence | Competitiveness | (2) Green airport project | (2) Customer confidence | (3) Environmental costs | (3) Partners confidence | | (4) Cost optimization |
| Quality | (1) Customer focus | (1) Customer satisfaction | Competitiveness | (2) Interested parties requirements | (2) Interested parties satisfaction | (3) Quality principles | (3) Integrated management system | (4) Quality costs | (4) Cost optimization | (5) Business excellence | (5) Continuous improvement | | (6) Market position |
|
|