Research Article

An Integrated DEMATEL-ANP Approach for Mobile Banking Adoptions in China Market

Table 11

Summary of Livelihood payment.

Ease of use
CategoryRankingNumber%

Payment recharge (life payment, credit)Need improvement (≤3)110
Satisfied (>3)990
Total10100
Food and leisure (ticket, movie tickets)Need improvement (≤3)440
Satisfied (>3)660
Total10100
Traffic travel (paid fines, ticket purchases)Need improvement (≤3)330
Satisfied (>3)770
Total10100
Medical registration(0, 10]770
(10, 20]00
(20, 30]330
Total10100
Health management (health assessment, daily tasks)Need improvement (≤3)990
Satisfied (>3)110
Total10100