Using Operational Analysis to Improve Access to Pulmonary Function Testing

Table 1

Survey and interview response rate for each stakeholder group.

Stakeholder group	Surveys (%)	Interviews (%)
Respirologists ()	10 (100)	6 (60)
Respiratory therapists ()	7 (70)	5 (50)
Administrative assistants ()	6 (50)	3 (25)
Other ()	4 (80)	3 (60)
Total ()	27 (73)	17 (46)

Other includes nurse practitioners and laboratory booking clerks.