Exploring the Organizational Culture in Adult Day Services (ADS) and Its Effect on Healthcare Delivery in Taiwan

Table 2

Scores of CVF and perceptions on task priorities and quality of care among staff participants at three ADS centers.

	Group	Development	Market	Hierarchy	Most important task	Quality of good care
Center A
Center director	22	18	13	17	Creating a nice and friendly atmosphere	Keep clients happy
RN 1	23	19	19	22	Creating safe and clean surrounding	Put yourself in the shoes of the client
RN 2	23	20	19	18	Creating safe and clean surrounding	Keep clients safe
Social worker	20	12	14	14	Creating safe and clean surrounding	Keep clients safe
CNA 1	23	18	18	18	Creating safe and clean surrounding	Put yourself in the shoes of the client
CNA 2	18	16	17	18	Creating safe and clean surrounding	Put yourself in the shoes of the client
CNA 3	21	21	13	14	Creating a nice and friendly atmosphere	Put yourself in the shoes of the client
CNA 4	23	20	19	18	Creating safe and clean surrounding	Keep clients safe
CNA 5	19	17	19	17	Delivering personal individual care	Communicate with your clients respectfully
CNA 6	17	12	16	17	Delivering personal individual care	Keep clients happy
CNA 7	22	12	11	19	Stimulating social engagement of clients	Build up close relationships with clients
CNA 8	15	14	13	18	Creating safe and clean surrounding	Keep clients happy
Driver 1	22	12	11	18	Educating family members on disease process and behavior management	Keep clients happy
Driver 2	22	19	19	22	Observing changes in clients’ conditions	Put yourself in the shoes of the client
Intern	20	7	12	21	Observing changes in clients’ conditions	Keep clients happy
Mean	20.29	15.43	15.21	18
Center B
Center director	24	13	10	13	Delivering personal individual care	Keep clients happy
Nurse	21	14	10	13	Delivering personal individual care	Keep clients happy
Social worker	23	14	8	15	Creating a nice and friendly atmosphere	Put yourself in the shoes of the client
CNA 2	21	21	16	19	Observing changes in the clients’ condition	Build up close relationships with clients
CNA 3	15	17	8	16	Delivering personal individual care	Put yourself in the shoes of the client
CNA 4	16	21	9	14	Observing changes in clients’ conditions	Put yourself in the shoes of the clients
CNA 5	20	14	9	14	Creating a nice and friendly atmosphere	Keep clients happy
CNA 6	18	10	15	17	Supporting client emotionally	Put yourself in the shoes of the clients
Mean	20.25	15.17	11.83	16.08
Center C
Center director	20	16	13	23	Delivering personal individual care	Put yourself in the shoes of the client
Nurse 1	15	11	18	10	Delivering personal individual care	Put yourself in the shoes of the client
Nurse 2	17	13	12	18	Creating safe and clean surrounding	Build up close relationships with clients
Social worker	21	15	9	14	Creating safe and clean surrounding	Keep clients clean and happy
CNA 1	24	15	6	11	Observing changes in the clients’ condition	be patient with clients
CNA 2	22	15	8	15	Observing changes in the clients’ condition	Put yourself in the shoes of the client
CNA 3	17	13	12	18	Creating safe and clean surrounding	Build up close relationships with clients
CNA 4	23	9	9	12	Creating safe and clean surrounding	Put yourself in the shoes of the clients
Mean	19.88	13.63	11	15.5