Research Article

The Role of Quality Improvement Process in Improving the Culture of Information among Health Staff in Ghana

Table 6

Promotion of accountability/empowerment.

IndicatorResponses
Baseline (2012)Endline (2014)
No (%)Yes (%)Missing value (%)No (%)Yes (%)

Are empowered to make decisions50 (35.5)88 (62.4)3 (2.1)25 (18)116 (82)
Able to say no to superiors and colleagues for demand/decisions not supported by evidence68 (48.2)67 (47.5)6 (4.3)60 (43)81 (57)
Are made accountable for poor performance38 (27.0)77 (54.6)26 (18.4)30 (21)111 (79)
Feel guilty for not accomplishing the set/target performance46 (32.6)85 (60.3)10 (7.1)46 (33)95 (67)
Admit mistakes for taking corrective actions30 (21.3)92 (65.2)19 (13.5)20 (14)121(86)
Overall46 (32.6)82 (58.2)13 (9.2)36 (26)105 (74)

Source: 2012 and 2014 Survey.