Research Article

The Role of Quality Improvement Process in Improving the Culture of Information among Health Staff in Ghana

Table 3

Promotion of feedback.

IndicatorResponses
Baseline (2012)Endline (2014)
No (%)Yes (%)Missing value (%)No (%)Yes (%)

Seek feedback from concerned persons18 (12.8)122 (86.5)1 (0.7)10 (7.0)131 (93.0)
Discuss conflicts openly to resolve them58 (14.1)82 (58.2)1 (0.7)25 (18.0)116 (82.0)
Seek feedback from concerned community43 (30.5)96 (68.1)2 (1.4)40 (28.0)101 (72.0)
Overall40 (28.4)100 (70.9)1 (0.7)25 (18.0)116 (82.0)

Source: 2012 and 2014 survey.