Research Article
Evaluation of Cancer Patient Satisfaction: A Transversal Study in Radiotherapy Department, Hassan II University Hospital, Fez, Morocco
Table 3
Cancer patient satisfaction with reception conditions and comfort (Hassan II CHU, Fez, 2017).
| | | Number | % |
| Reception at hospital’s entrance | Very satisfactory | 78 | 33.91 | Satisfactory | 113 | 49.13 | Insufficient | 29 | 12.61 | Very bad | 10 | 4.35 | Reception by radiotherapy personnel | Very satisfactory | 113 | 49.13 | Satisfactory | 99 | 43.04 | Insufficient | 16 | 6.96 | Very bad | 2 | 0.87 | Orientation inside the hospital | Very satisfactory | 85 | 36.96 | Satisfactory | 68 | 29.57 | Insufficient | 47 | 20.43 | Very bad | 30 | 13.04 | Administrative formalities and procedures | Very easy | 22 | 9.57 | Easy | 106 | 46.09 | Complicated | 72 | 31.30 | Very complicated | 30 | 13.04 | Locales’ cleanliness | Very satisfactory | 99 | 43.04 | Satisfactory | 101 | 43.91 | Insufficient | 16 | 6.96 | Very bad | 14 | 6.09 | Comfort of hospitalization’s room | Very satisfactory | 194 | 84.35 | Satisfactory | 19 | 8.26 | Insufficient | 5 | 2.17 | Not satisfactory at all | 12 | 5.22 | Served meals | Very good | 46 | 20 | Good | 71 | 30.87 | Bad | 93 | 40.43 | Very bad | 20 | 8.70 |
|
|