How Influential Are Mental Models on Interaction Performance? Exploring the Gap between Users’ and Designers’ Mental Models through a New Quantitative Method

Mediation analysis of the directionless similarity as mediator of the relationship between simplicity of information structure and the number of clicks.

Advances in Human-Computer Interaction

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Table 7

Table 7: How Influential Are Mental Models on Interaction Performance? Exploring the Gap between Users’ and Designers’ Mental Models through a New Quantitative Method 

Table 7 | How Influential Are Mental Models on Interaction Performance? Exploring the Gap between Users’ and Designers’ Mental Models through a New Quantitative Method 