How Influential Are Mental Models on Interaction Performance? Exploring the Gap between Users’ and Designers’ Mental Models through a New Quantitative Method

<div>An example of two different path diagrams (the segment with one arrow means one-way relationship, which means node A can reach node B while node B cannot reach node A; the segment with two arrows means that node A and node B can reach each other).</div>

Advances in Human-Computer Interaction

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Figure 4: How Influential Are Mental Models on Interaction Performance? Exploring the Gap between Users’ and Designers’ Mental Models through a New Quantitative Method 

Figure 4 | How Influential Are Mental Models on Interaction Performance? Exploring the Gap between Users’ and Designers’ Mental Models through a New Quantitative Method 